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Hospitality & Property Management (PMS) · Case Study

Stayora — Hotel & Operations Management ERP

A cloud-native Property Management System (PMS) and hotel operations ERP featuring an interactive room status tape chart, front desk guest check-in/out, multi-room folio billing, housekeeping task boards, and restaurant F&B POS.

Stayora — Hotel & Operations Management System (PMS) — Hospitality & Property Management (PMS) case study preview

The Challenge

Boutique hotels and luxury resorts struggle with disconnected software: separate tools for front desk room bookings, housekeeping status, restaurant food bills, and accounting ledged to billing leakages and frustrated guests. Stayora unifies the entire hospitality lifecycle into one intuitive interface: front desk agents manage arrivals with speed, housekeepers update room cleanliness in real time from mobile devices, and restaurant dining orders are charged straight to the guest's consolidated master folio.

What We Built

Every feature was crafted to solve a real problem and deliver measurable value to the business.

01

Interactive Room Grid & Visual Tape Chart

Color-coded room status calendar displaying clean, inspected, dirty, occupied, and maintenance states

02

Front Desk Fast Check-in & Check-out

Guest registration, ID document upload, key allocation, room change handling, and early/late departure fees

03

Multi-Room Reservations & Walk-in Engine

Manage direct walk-in reservations, corporate rate agreements, and travel agency block bookings

04

Consolidated Guest 360° Master Folio

Merges room tariffs, restaurant dining, laundry charges, spa services, and minibar into a single tax invoice

05

Real-Time Housekeeping Management

Mobile-ready task boards prioritizing checkout room turnarounds, linen change schedules, and supervisor inspections

06

Restaurant & F&B POS Integration

Order punching, Kitchen Order Tickets (KOT), table management, and seamless 'Charge to Room' billing

07

Hotel Store Purchasing & Inventory

Tracks F&B perishables, guest amenities, cleaning chemicals, and linens with low-stock warnings

08

Preventive Facility Maintenance

Log guest room plumbing, HVAC, or electrical issues with SLA priority flags and technician assignment

09

RevPAR & Occupancy Analytics

Daily insights into Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), occupancy percentage, and booking channels

10

Multi-Property Switcher & Role Security

Multi-branch hotel chain support with strict role permissions for receptionists, managers, and accountants

Our Process

We started with a deep discovery phase to understand the core business goals of Stayora — Hotel & Operations Management System (PMS). Following an agile methodology, we moved from wireframes to full-stack development, rigorous testing, and a seamless deployment — with continuous feedback loops ensuring every decision served the end user.

The Outcome

Stayora — Hotel & Operations Management System (PMS) was delivered as a high-performance, production-ready product — built to scale, easy to maintain, and designed to create real business impact from day one.

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